While running a business, everyone is nice and supportive during good times. When times become tough, the team undergoes tremendous stress and each person starts behaving differently. There are chances that a group of people may plan to sabotage your business by joining hands. Different people may join them at different points in time. At the same time, you will still have a core group of loyal people standing with you.
Always keep an eye on people’s behaviour during tough times. Observe who aligns with whom and what is driving their decisions. Is their behaviour due to personal issues, or due to a grudge against you or your business? Are they acting alone, or are they trying to influence others negatively to strengthen their side? Identify who remains loyal and who turns against you during difficult phases. This gives you clarity on whom you should rely on. Developing this skill is very crucial, as it helps you handle people based on their actual driving force.
Many times, groups of people, be it employees, vendors, partners, or investors, may leave your side and join competitors, or they may themselves become your competitors. When you are fighting a war against your own people, it needs to be handled differently, because everyone knows each other’s strengths and weaknesses. Until you clearly know who is aligned with whom and the reasons behind it, you cannot deal with them effectively.
Loyalty is the most basic quality needed among people when you run a business. Testing it, observing it, and keeping an eye on it is extremely crucial in any business.
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