Arjuna uses an interesting word, Atatayi, for Duryodhana and his team.
Atatayi refers to a person who has set fire to property, tried to poison others, conspired to murder, looted wealth, kidnapped or dishonored women, or seized a kingdom.
This clearly shows that Duryodhana was a serial offender, and the Pandavas kept ignoring his actions and continued to pardon him. In fact, committing sin became a habit for Duryodhana, and pardoning him became a habit for the Pandavas. The Pandavas believed they were following the highest form of Dharma by repeatedly forgiving the Kauravas. If the Pandavas had taken a firm stand when the Kauravas committed their first mistake, there would have been no need for the Mahabharata. Immediate correction is always better than a complete course correction after things have reached the lowest point.
Founders face similar dilemmas in business. When people around them make mistakes, founders may ignore them to avoid the effort of communication, confrontation, or correction. If a founder goes easy repeatedly, those individuals may become serial offenders by habit. Over time, this behaviour can spread and turn into an organizational habit and culture, eventually leading to catastrophic failures.
Therefore, as a founder, one must keep a close eye on such mistakes and address them gracefully from the very beginning. Fear of losing people who are making mistakes should not become the deciding factor in handling such situations. Proactive correction can save organizations from cascading disasters in the future. People should not be afraid to point out mistakes, provided it is done positively and proactively. When a safe environment is created for raising gaps in the system, this behaviour gradually becomes part of the culture.
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