Be consistent, impartial, and fair at all times. Make sure punishment is the last resort, and focus first on avoiding mistakes through coaching, mentoring, listening, and providing open platforms to discuss issues. Even after best efforts, if someone commits a mistake, ensure there is appropriate punishment so others do not dare to repeat it. Remove those who do not abide by the laws of the organization, irrespective of their position or influence. Be swift with punishment to prevent negative influence on others.
Always plan for long term solutions. Build trust. Do not be proud or self centric during wins. Dedicate success to everyone who has contributed their part. Do not let ego take over your mind, as an egoistic mind is the most destructive, whether in business, relationships, credibility, trust, or likeability. Be humble, generous, kind, and approachable during victories.
Learn when and where to speak. Do not share all information with everyone. Some information is better kept with you. During conflicts, practice silence and allow things to settle. Do not become the source of confusion, misunderstanding, or conflict. Practice restraint, discipline, and control over the mind. Learn to remove noise and focus on the voice that truly matters.
Learn to apply the right knowledge at the right time, in the right place, and in the right manner. Use resources, knowledge, and people’s bandwidth for better purpose and utilization. Learn to peel away unwanted information and reach the real essence. Learn to prioritize and consider all angles before applying knowledge and executing tasks at hand. Be the go to person for mentoring and advice, and practice giving practical solutions. Be human in your solutions.
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