In an organization, roles and responsibilities are often clearly defined. Organizations hire people for specific work. Planning, scheduling, product launches, and customer deliveries are all designed based on employees and their availability. Many times, employees, due to personal relationships, the desire for higher visibility, or to impress others, take up work assigned to someone else and focus on completing that, while neglecting the work assigned to them. Since time is always limited, they either fail to complete their own tasks or deliver poor quality work. This tendency often derails overall planning and execution.
If an employee is interested in working on something else, they should clearly discuss it with their supervisor and formally take up that responsibility. But once a task is assigned, they must put one hundred percent effort and attention into completing it. Even if the initial output is substandard, it can be improved over time, as the employee is fully focused on the task. This is far better than divided attention, where neither task is done well.
During performance reviews, the supervisor’s first focus should be on how well the employee completed the primary task assigned to them. Only after this is evaluated should additional achievements beyond their core responsibility be considered. Often, supervisors make the mistake of giving equal weight to all tasks performed. This can result in rewarding or promoting employees who neglected their primary responsibilities but worked on other tasks, thereby disrupting planned activities.
Therefore, organizational culture should encourage employees to focus first on their primary responsibilities. This helps the organization plan effectively and execute work smoothly and on time.
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